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How to return a product?

Return Procedure and Conditions

We have created a very easy return procedure in order to make your online shopping experience pleasant, even when you are not fully satisfied with your purchase. You can return any item purchased on our store within 14 days from the delivery date. Here’s how:

 Make sure the items are in the same condition you received them in, with all tags still attached.
 Complete the online Return Form in your order history in order to get a Return Number, and print it.
 Prepare the package.
 Stamp and send your parcel

Return address :

VON 50’
c/o DSL
16 chemin de la Glacière
06200 NICE
FRANCE

Refunds will be issued only for properly returned items. If your return does not meet the conditions listed, we will not be able to issue the refund and the package will be sent back to you.

Any question: marie@von50.com